PART I: INTRODUCTION AND EARLY PHASES OF MARKETING RESEARCH
      Ch 1 Introduction to Marketing Research
      Ch 2 Defining the Marketing Research Problem and Developing an Approach
      
      PART II: RESEARCH DESIGN FORMULATION
      Ch 3 Research Design
      Ch 4 Exploratory Research Design: Secondary and Secondary Data
      Ch 5 Exploratory Research Design: Qualitative Research
      Ch 6 Descriptive Research Design: Survey and Observation
      Ch 7 Causal Research Design: Experimentation
      Ch 8 Measurement and Scaling: Fundamentals and Comparative Scaling
      Ch 9 Measurement and Scaling: Noncomparative Scaling Techniques
      Ch10 Questionnaire and Form Design
      Ch11 Sampling: Design and Procedures
      Ch12 Sampling: Final and Initial Sample Size Determination
      
      PART III: DATA COLLECTION, PREPARATION, ANALYSIS AND REPORTING
      Ch13 Fieldwork
      Ch14 Data Preparation
      Ch15 Frequency Distribution, Cross-Tabulation, and Hypothesis Testing
      Ch16 Analysis of Variance and Covariance
      Ch17 Correlation and Regression
      Ch18 Discriminant and Logit Analysis
      Ch19 Factor Analysis
      Ch20 Cluster Analysis
      Ch21 Multidimensional Scaling and Conjoint Analysis
      Ch22 Structural Equation Modeling and Path Analysis
      Ch23 Report Preparation and Presentation