MP3全能版商務英語對話模版(附贈MP3)

一、商務日常用語 Daily Business Conversations
1. Short Conversations 簡短交流
2. Overtime Work 加班
3. Break 中間休息
4. Ask for Leave and Take a Vacation 請假與休假
5. Rush-hour Traffic 上下班交通
6. Late 遲到
7. Company Activities 公司活動
8. Job and Health 工作與健康
9. Telephone Communication 電話溝通
10. Copy 復印
11. Fax 傳真
12. Operation of Computer 電腦操作
13. Materials and Data 資料與數據
14. Plan and Scheme 計划與方案
15. Conference Preparations 會前准備
16. Discussion During the Conference 會議討論
17. Conference of the Speech 會議發言
18.Conclusion of the Conference 會議總結
19. Policy 公司策略
20. Working of Funds 資金運轉
二、客戶往來 Communicate with Customers
1. Making an Appointment for Meeting 預約會面
2. Visiting a Customer 拜訪客戶
3. Serving Customer 招待客戶
4. Introduce the Company 介紹公司
5. To Know the Customers 認識客戶
6. Introduce Colleague 介紹同事
三、產品銷售 Sell Products
1. Retail Industry 零售行業
2. Recommend Products 推薦產品
3. Selling Point of Products 產品賣點
4. Introduce New Products 介紹新產品
5. Representation of Products 產品說明
6. Budget and Estimation 預算與估價
7. Enquire about the Price 詢問價格
8. Bargain 討價還價 96
9. Preferential Measures and Services 優惠與服務
10. Wait for Reply 等待答復
11. That』s a Deal 成交
12. Sign or Terminate a Contract 簽訂與解除合同
13. Make Payment 支付
14. Delivery 交貨
四、糾紛與對策Disputes and Countermeasures
1. Grumbles andComplaints抱怨與投訴
2. Have Troubles遇到麻煩
3. Interpersonal Relationship Conflicts人際關系沖突
4. Refute反唇相譏
5. Handle Disputes應對糾紛
6. Investigate forReasons調查原因
7. Make a Settlement解決問題
五、工作協商Negotiate About the Work
1. Designate Work交代工作
2. WorkProgress工作進展
3. HelpEachOtherinWork工作互助
4. Refuse Definitely明確拒絕
5. Request提出要求
6. Instructions指示做法
7. Understandthe Situations了解情況
8. GiveApproval Opinions發表肯定意見
9. GiveDisapprovalOpinions發表否定意見
10. Give One’s Opinions提出看法
11. WorkMethod工作方法
12. WorkAttitude工作態度
13. Other Reminding其他提醒
14. Education inWorking工作訓導
15. Encouragement inWorking工作鼓勵
六、市場營銷Marketing
1. MarketResearch市場調查
2. Profit and Stocks利潤與股票
3. MarketCompetition市場競爭
4. SaleandDistribution銷售情況
5. PerformanceEvaluation業績評價
6. CostBudget成本預算
7. AdvertisingandPromotion廣告宣傳
七、人力資源Human Resources
1. SalaryandBonus工資與獎金
2. Welcome New Members歡迎新員工
3. JobTransfer工作調動
4. PromotionandDemotion升職與降職
5. WorkPosition工作職位
6. Excellent Staff優秀人才
7. LackofStaff人手不夠
8. EmploymentandInterviewing招聘面試
9. FireandQuit解雇與辭職
八、商務書信Business Letter
1. Foreword引言部分
2. Text正文部分
3. End結束部分
4. Examples for Business Letter商務書信實例