Part 1 人才招聘Recruiting New Staff
Unit 1 草擬招聘條件
Outlining the Job Requirements(2)
Unit 2 發布招聘信息
Placing a Job Ad
Unit 3 面試
The Interviews
Part 2 新員工培訓New Staff Training
Unit 1 公司結構
Company Structure
Unit 2 公司政策
Company Policies
Unit 3 部門合作
Departments Working
Together
Unit 4 公司運作
Company Operations
Part 3 同事相處Getting along with Colleagues
Unit 1 認識新同事
Getting to Know New
Staff
Unit 2 互相幫助
Helping Each 0ther
Unit 3 談論同事
Talking about Colleagues
Unit4 邀請同事
Inviting Colleagues
Unit 5 同事聚餐
Parties
Unit 6 產生矛盾
Causing Conflicts
Unit 7 工作壓力
Working Pressure
Unit 8 煙民一族
The Smokers
Unit 9上下班
Punch in and Punch out
Unit 10 加班與代班
Working Overtime and
Covering for Someone
Part 4 電話英語Telephone English
Unit 1 打電話
Making Telephones
Unit 2 接電話
Answering a Call
Unit 3 轉接與留言
Transferring a Call and
Leaving a Message
Unit4 安排約見
Making Appointments-
Part 5 日常辦公Office Routine
Unit 1 辦公設備
Office Facilities
Unit 2 網絡辦公
Online Work
Unit 3 檔案管理
File Keeping
Part 6 老板與員工Boss and
Unit 1 分配工作
Assigning Work
Unit 2 匯報工作
Reporting Work
Unit 3 工作失誤
Working Faults
Unit 4 夸獎員工
Complimenting the Staff
Unit 5 批評員工
Criticizing Employees
Unit 6 鼓勵員工
Encouraging Lmployees
Unit 7 升職與加薪
Promotion and Salary Raise
Unit 8 辭職與解雇
Resigning and Firing．
Part 7 公司會議Company Meetings
Unit 1 會議安排
Arranging a Meeting
Unit 2 會議討論
Brainstorming
Unit 3 達成一致
Agreement
Part 8 客戶服務Customer Service
Unit 1 電話客服
Service on the Telephone
Unit 2 客戶服務拜訪
Customer Service Visit
Unit 3 招待客戶
Entertaining the Guest
