Chapter 1 Public Relations
公共關系
Chapter 2 Business Telephoning
商務電話
Chapter 8 Negotiating and Signing a Contract
談判與簽約
Chapter 4 International Logistics
國際物流
Chapter 5 International Payments
國際支付
Chapter 6 Banking and Finance
銀行業與金融
Chapter 7 Disputes and Complaints
爭論與投訴
Chapter 8 Insurance and Claim
保險與索賠
Chapter 9 Arbitration and Law
仲裁與法律
Chapter 10 International Marketing
國際營銷
Chapter 11 Developing Products and Dealing with Orders
開發產品與處理訂單
Chapter 12 Business office Routine Jobs and office Environment
商務辦公常規工作與辦公環境
Chapter 18 Business Traveling
商務旅行
Chapter 14 Trade Fairs and Exhibitions
交易會與展覽會
Chapter 15 After—sale Service
售后服務
Chapter 16 Job—hopping and Interviews
跳槽與面試
