Powerful Conversations

　　Each conversation you have, whether business or personal, provides an opportunity to advance your agenda, increase learning, and develop relationships. Powerful Conversations is a one-of-a-kind blueprint for successs that combines Phil Harkins\’s research findings with his own years of experience as a sought-after consultant to top executives in major corporations--industry leaders like Kraft Foods, Xerox, Ralston Purina, and Prudential Real Estate and Relocation--who are using this new technology with great results.

　　With Powerful Conversations you can maximize your impact. Specific guidelines show you how to personalize Harkins\’s carefully-develped program to your own unique style and situation. Examples of Powerful Conversation techniques in action, case histories from Fortune 500 companies, models, and self-tests help you analyze your own conversational style and master Powerful Conversations.

　　Powreful Conversations are fundamentally instruments of change: they compel change through the learning they foster and the action steps they demand.

　　Clear communication that moves toward desired results is not a natural skill.

　　Mastering the three stages of a Powerful Converstaion---from shared feelings and beliefs, to an exchange of wants and needs, closing with action steps and mutual commitments---will help you exercise more control over your interactions, and greatly enhance both your leadership skills and your success. Look inside to discover:

• How to plan, conduct, and measure Powerful Conversation
• Using the Tower of Power as a tool in coaching
• The Four Cs of Trust---Clarity, craing, consistency, and commitment
• Five strategies to satisfy---and keep--your best employees
• Tools to trun the company grapevine from a posionous plant into a pathway for learning
• Determining your leadership competencies through the Leadership Assessment Instrument
• Targeting Passionate Champions to drive an Agenda for Change

　　Powerful Conversations is packed with goal-oriented strategies, tools, and real-life examples from great leaders. Use its deliberate, directed techniues to achieve execptional levels of performance, create and maintain valuable relationships, and forward the goals of both yourself and your organizationwith every word you speak.