Communicating Effectively

Tools and Techniques to Promote Workplace Communication, Boost Productivity, and Increase the Effectiveness of Every Message You Send

Cell phones, e-mail, and pagers have made connecting with others in the workplace easier than ever. But real communication—saying what you mean and using your words to produce results—remains as challenging as ever. Communicating Effectively provides hands-on, no-nonsense techniques and strategies for improving your ability to communicate—and manage conflicts—in today’s relentless and demanding business environment.

Look to this easy-to-use book for:
*Proven methods to raise employee morale—and productivity—through everyday conversation and interaction
*Guidelines and ground rules for conducting participative, results-driven meetings and presentations
*The 5 fundamental factors of e-communications—how to use e-mail, voice mail, and others—and which method to use for specific situations

From handling minor disagreements between co-workers to giving crucial make-or-break presentations, managers who gain the most respect and achieve the greatest success are consistently the best, most effective communicators. Learn the workplace-tested tools of communication, some seemingly obvious, others somewhat less apparent, but all crucial for day-to-day success—in Communicating Effectively.