Telephone Courtesy & Customer Service
定價：488 元
NT $ 488
- 作者：Finch，Lloyd C.
- 出版社：Baker & Taylor Books
- 出版日期：2000-06-01
- 語言：英文
- ISBN10：1560525770
- ISBN13：9781560525776
- 裝訂：平裝 / 20.3 x 24.8 x 0.6 cm / 普通級
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