Send: Why People Email So Badly and How to Do It Better
- 作者:David/ Schwalbe,Shipley,Will
- 出版社:Baker & Taylor Books
- 出版日期:2008-09-02
- 語言:英文
- ISBN10:0307270602
- ISBN13:9780307270603
- 裝訂:精裝 / 13.3 x 19.7 x 2.5 cm / 普通級 / 再版
Send—the classic guide to email for office and home and an instant success upon its original publication—has become indispensable for readers navigating the impersonal, and often
overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of entertaining examples, Send reveals the hidden
minefields and pitfalls of email. It provides clear rules for handling all of today’s thorniest email issues, from salutations and subject lines to bcc’s and emoticons. It explains when you
absolutely shouldn’t send an email and what to do when you’ve sent (in anger or in error) a potentially career-ending electronic bombshell. And it offers invaluable strategies to help you
both better manage the ever-increasing number of emails you receive and improve the ones you send.
In this revised edition, David Shipley and Will Schwalbe have added fresh tales from the digital realm and a new afterword—“How to Keep Email from Taking Over Your Life,” which includes
sage advice on handheld etiquette. Send is now more essential than ever, a wise and witty book that every businessperson and professional should read and read again.