Rejecting the notion that one solution fits all when it comes to improving employee performance, Michael Sabbag instead focuses on building exemplary performance with one employee, one step at
a time. He lays out a simple process to identify the right performance focus--one exemplary strength that can be leveraged and one expandable strength with development potential. He then shows
how to select the right combination of tools and solutions--from job redesigns to one-on-one coaching--to achieve peak performance. In chapter-by-chapter detail, the seven key performance
factors are examined to help actively engage employees in this easy-to-implement performance development process.