Written for managers, internal audit coordinators and internal auditors, this guide to ISO 9001 requirements is designed to help companies pass the registration audit in a more efficient and
cost-effective manner. Phillips is a consultant that has helped companies with ISO 9001, QS-9000 and ISO/TS 16949 registration, and she explains how an internal audit should differ from an
external one by providing value to an organization and improving the bottom line. Instructions are given on preparing a work environment for a successful audit, managing an internal audit team,
outlining audit responsibilities and objectives, performing the audit and writing up the report. For its third edition, this book contains a CD-ROM that contains all of the forms, checklists
and examples that are presented in the appendices. Annotation 穢2009 Book News, Inc., Portland, OR (booknews.com)
