Implementing Metrics for IT Service Management: A Measurement Framework That Helps Align It With the Business Objectives and Cre
定價：2925 元
NT $ 2,925
- 作者：Van Haren Publishing (COR)
- 出版社：Baker & Taylor Books
- 出版日期：2008-09-01
- 語言：英文
- ISBN10：9087531141
- ISBN13：9789087531140
- 裝訂：平裝 / 17.8 x 24.1 x 1.3 cm / 普通級
