20 Win-Win Ways TO SatisfyYOUR Customers AND YOUR MarginsFrom his humble childhood selling fish to passersby in China to accepting the 2013Tibbetts Award at the White House for small business
excellence, Ken Kuang’sinspiring story and insightful tips will empower you to take your business to thenext level.Inside, you’ll learn how to:• Establish credibility• Anticipate customer
needs• Turn challenges into opportunities• Build a winning team• Get more by asking for lessNo matter what industry you’re in, From Start-Up to Star provides stimulating ideas,useful
stratagems, and winning tactics for businesses of all sizes.
