Author Jean Ann Larson presents students, academics, and health care professionals working in a wide variety of contexts with an examination of organizational and process reengineering specific
to the administration of the health care industry. The author has organized the main body of her text in nine chapters devoted to the intent of the book setting the stage for reengineering and
process design, change readiness for leaders, and a wide variety of other related subjects. The author is a process-engineering consultant based in the United States. Annotation ©2015 Ringgold,
Inc., Portland, OR (protoview.com)
