The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that
cover three main aspects: First, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes,
effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; Second, devising a conceptual framework for management of reputational
crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational
crisis relating to international banks.
