To the Students
Study Guide
Plan of the Book
Unit 1 Greeting During Boarding登機問候
Greeting Passengers問候乘客
Unit 2 Carry-On Items and Special Passengers隨身行李和特殊乘客
Assisting Special Passengers協助特殊乘客
Helping Passengers With Carry-On Items協助攜帶隨身行李的乘客
Unit 3 Seating During Boarding登機時就座
When Passengers Are Seated Separately乘客分開坐時
When Passengers Want to Change Seats乘客想要更換座位時
Problems With Seating座位問題
When Passengers Are in the Wrong Seats乘客坐錯座位時
Unit 4 Preparing for Takeoff (1) 準備起飛（１）
Preparing for Takeoff準備起飛
Newspaper and Magazine Services報紙與雜誌服務
Special Assistance Prior to Takeoff起飛前的特別協助
Unit 5 Preparing for Takeoff (2) 準備起飛（２）
Providing Items and Assisting Special Passengers提供物品與協助特殊乘客
Flight Information航班資訊
Services Prior to Takeoff起飛前的服務
Unit 6 Beverage Service飲料服務
Hot Towel and Nonalcoholic Beverage Service 熱毛巾和無酒精飲料服務
Alcoholic Beverage Service酒精飲料服務
Other Situations During Beverage Service飲料服務期間的其他情境
Unit 7 Meal Service餐飲服務
Meal Service餐飲服務
Wine Refills and Hot Beverage Service葡萄酒續杯和熱飲服務
Meal Tray Pickup收拾餐盤
Unit 8 Entry Documents入境文件
Entry Documents for Entering Korea入境韓國的入境文件
Entry Documents for Entering the United States入境美國的入境文件
Entry Documents for Entering Europe入境歐洲的入境文件
Unit 9 In-Flight Duty-Free Sales機上免稅品銷售
Duty-Free Sales Information免稅品銷售資訊
Duty-Free Sales銷售免稅商品
Transit Regulations and Preordering Duty-Free Items過境規定和預購免稅商品
Unit 10 Passengers Experiencing Discomfort乘客感覺不適
Passengers with Motion Sickness旅行暈眩的乘客
Passengers with Other Symptoms其他症狀的乘客
Medical Emergencies緊急醫療救護
Unit 11 Preparing for Landing and Saying Farewell準備降落和道別
Flight, Destination, and Arrival Information班機、目的地和抵達資訊
Preparing for Landing準備降落
Getting Ready for Landing and Saying Farewell準備好降落和道別
Unit 12 In-Flight Announcements機上廣播
Welcome Announcement歡迎廣播
Safety Announcement安全廣播
Turbulence Warning Announcement亂流警示廣播
Farewell Announcement道別廣播
Appendix
Unit Review
Answer Key & Translation
