The Heart of Leadership: Becoming a Leader People Want to Follow

Miller, Vice President of Organizational Effectiveness at Chick-fil-A, Inc., presents a business fable of one young man’s lessons in leadership skills. The tale focuses on five traits, represented by five colleagues of the main character’s late father. The author has lived these lessons, having joined the company in 1977 as an hourly-wage employee, and within a year, rising to its corporate staff. Annotation ©2013 Book News, Inc., Portland, OR (booknews.com)