Introduction to the Hospitality Industry, 8/e
- 作者:Clayton W. Barrows,Tom Powers
- 出版社:桂魯
- 出版日期:2012-01-01
- 語言:英文
- ISBN10:0470399163
- ISBN13:9780470399163
- 裝訂:精裝 / 576頁 / 16k / 19 x 26 cm / 普通級 / 單色印刷 / 初版
Chapter 1: The Hospitality Industry and You
Chapter 2: Forces Affecting Growth and Change in the Hospitality Industry
Chapter 3: The Restaurant Business
Chapter 4: Restaurant Operations
Chapter 5: Restaurant Industry Organization: Chain, Independent, or Franchise?
Chapter 6: Competitive Forces in Food Service
Chapter 7: On-Site Food Service
Chapter 8: Issues Facing Food Service
Chapter 9: Lodging: Meeting Guest Needs
Chapter 10: Hotel and Lodging Operations
Chapter 11: Forces Shaping the Hotel Business
Chapter 12: Competition in the Lodging Business
Chapter 13: Tourism: Front and Center
Chapter 14: Destinations: Tourism Generators
Chapter 15: The Role of Service in the Hospitality Industry